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When Knowing the Numbers Isn’t Enough

When Knowing the Numbers Isn’t Enough

I spent more than 25 years working in accounting, and for a long time I believed that if you understood the numbers, you could understand the business. And to a large extent, you can. The numbers can tell you an enormous amount. They can show you that wages are...

Business Is Personal. And That’s Not a Weakness.

Business Is Personal. And That’s Not a Weakness.

I hear business owners say, “I know I shouldn’t take it so personally.” I’ve never been very good at that myself. I’ve owned businesses, grown up in a family business and spent most of my working life alongside business owners. I know how difficult it is to separate...

The Shift From Operator to Strategic Leader

The Shift From Operator to Strategic Leader

One of the patterns I've noticed over the years is that business owners don't usually struggle because they lack capability. In fact, the opposite is often true. The business has grown because they're highly capable. They're great with clients, technically strong,...

Why Quick Fixes Don’t Create Sustainable Growth

Why Quick Fixes Don’t Create Sustainable Growth

There’s a moment in most businesses where things start to feel tight. Not broken. Not failing. Just… under pressure. Cash flow might be a little stretched. The team is busy. You’re working harder than you expected at this stage. And naturally, the focus shifts to...

Why Established Businesses Quietly Drift Off Course

Why Established Businesses Quietly Drift Off Course

There’s a stage in business that doesn’t get much airtime. It’s not the early days where everything feels uncertain and a little scrappy. It’s not the growth phase where momentum is obvious and exciting. It’s the stage where things are working. Clients are coming in....

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