I spent more than 25 years working in accounting, and for a long time I believed that if you understood the numbers, you could understand the business. And to a large extent, you can. The numbers can tell you an enormous amount. They can show you that wages are...
I hear business owners say, “I know I shouldn’t take it so personally.” I’ve never been very good at that myself. I’ve owned businesses, grown up in a family business and spent most of my working life alongside business owners. I know how difficult it is to separate...
One of the patterns I’ve noticed over the years is that business owners don’t usually struggle because they lack capability. In fact, the opposite is often true. The business has grown because they’re highly capable. They’re great with clients,...